Cloisters Level 1 863 Hay Street, Perth WA 6000 | Call us on 08 9218 9059
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HR Coaching & Consulting Services
Coaching is a structured developmental process which provides individuals with feedback, insight and guidance to help them achieve their full potential in their work and/or personal life. Whether the coachee is seeking to improve their work performance, overcome professional challenges, or wants to live life with more focus and vigour, a skilled coach can make all the difference. ATI-Mirage has a team of highly experienced, credentialled coaches to suit any coaching assignment. Coaching can include job application/job interview skills, adapting to change, leadership, presentation skills and influencing skills.
Activity Based Working
If your organisation is transitioning to Activity Based Working (ABW) then it will be potentially the biggest change for your people in the way they work. We have ABW experience and expertise to help you maximise the opportunity and minimise the challenges by working with your Executive team, Project team, L&D team, Leaders and staff members in areas such as
• the critical people component of the transition (move the mind)
• increasing technology skills and capabilities.
• Implement processes for paper independence
• Working practices to support the transition and shift.
Change management is hard to get right, with many potential pitfalls to navigate. ATI-Mirage can provide support and strategies to improve change readiness, design the change program and assist you both in leading the change project and realising the anticipated benefits.
ATI-Mirage can provide an expert facilitator for, e.g. strategic planning workshops; visioning, problem solving, ideation and innovation; discussion forums; creating and brokering constructive consensus; agenda and priority setting. We use a variety of approaches to get the best results possible.
Call Centre Service and Performance
Customer Service is a key focus of any call centre combined with quality and speed of delivery. We can help boost efficiency and effectivemess of your call centre with tailored coaching, training and support.
Whether your team is newly formed or mature, closely knit or widely distributed, we can help with a range of team development interventions. These include team coaching, team profiling, team dynamics, and the facilitation of planning, review, team wellness or team building events.
Employee Engagement and Alignment
Research has consistently demonstrated that a highly engaged workforce is more productive, more satisfied and better able to respond to change. Positive alignment ensures that individual effort is expended in ways which benefit the organisation’s strategic agenda. When these two crucial forces are working together, significant discretionary effort is released. We can measure the extent of engagement and alignment, and help you improve the levels of both.
Organisational Culture and Values
Organisational culture is a critical factor in the productivity and engagement equation. A toxic work-place results in lower (or non-existent) motivation, increased absenteeism and ’presentism’, while eroding trust within and between teams. ATI-Mirage can help you create a constructive culture, which leads to higher performance and strong employee advocacy.
Profiling and 360° Feedback
ATI-Mirage can conduct 360° feedback and profiling for individuals and teams, followed by debriefs and—where appropriate—coaching. The tools we use include DiSC and Workplace Motivators; the Human Synergistics LSI, GSI, L/I, MEPS, OCI and OEI; Full Circle Feedback; Hogan Assessments; MBTI and HBDI. Through our partnerships, we can also develop bespoke surveys.
We can help you develop and implement a HR strategy that supports the organisation’s business plan and delivers optimum value from your human capital.
Often, the missing piece between strategy and its operational implementation is the definition of the capabilities which underpin organisational and individual effectiveness. Our consultants can assist you in determining what these core capabilities are and how productivity can be improved.
Training Needs Analysis (TNA) and Skills Audits
Would you like to get a picture of your workforce’s current capabilities and skills gaps? ATI-Mirage can mobilise specialist consultants to undertake a thorough skills analysis and make recommendations to ’bridge the gap’ in areas of deficit.
Contact us today!
Our qualified consultants offer real world experience and pragmatism, combined with academic credentials to ensure each consulting assignment achieves the best result possible for your organisation.
If you would like further information or to book an initial discussion, please contact our team on 08 9218 9059 or email firstname.lastname@example.org.