Developing Effective Policies and Procedures


In just one day you will learn strategies and skills that will help you prepare well-written policies and procedures that everyone can understand - and will want to read!

During the program we use a combination of theory, small group discussion and activiites to get you working on a policy or procedure in your area of interest/accountability. We recommend you bring along samples of your organisation's procedures or policies, and samples of the policy and procedure templates your organisation uses.




  • Setting the context
  • Learning outcomes
  • Personal objectives

Policy or Procedure?

  • The difference between policies and procedures
  • Reasons for writing policies and procedures
  • A simple framework for developing policies and procedures

Writing Techniques for Policies and Procedures

  • Writing with the reader in mind
  • Design considerations
  • Using a systematic approach to writing
  • Collating and selecting the content
  • Structuring the document
  • Preparing the first draft - quickly
  • Editing for clarity


Testing and Implementing

  • Testing the documents for accuracy and success
  • Notifying the users
  • Approaches for succesful implementation.


Learning outcomes

  • Explain the difference between policies and procedures
  • Identify what procedures and policies their organisation needs
  • Involve stakeholdera to collate the content for a policy or procedure
  • Save time by applying an efficient approach to writing
  • Produce clear and easy to understand policies and procedures
  • Suggest how to best distribute policies and implement procedures



This program requires no previous experience or training.


Course duration

1 day


Further development



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Professional Development Training


"Our suite of Professional Development programs are designed to ensure that your organisation’s key assets, your people, are appropriately skilled and capable of achieving maximum productivity in today's evolving workplace."   



Standard Course Information


  • Take home course manual
  • Facilitator led training
  • Qualified trainer
  • Certificate of Attendance for participants
  • Morning & afternoon refreshments
  • Lunch

Training venue:

Cloisters Level 1, 863 Hay Street
Perth CBD
Additional information:

  • HR standard training day runs from 8.30am - 3.30pm
  • Wellness standard training day runs from 9am - 4pm
  • ½ day courses vary, please contact us for timings
  • Prices quoted are standard rates
  • Government and other discounts may apply and will be confirmed on invoice


Customised Solutions

We understand one size does not always fit all. Our team of qualified trainers can create a customised solution tailored to your specific needs.

We are happy to offer closed group sessions or additional dates as you require.

To discuss customisation training, simply call 08 9218 9059 or email


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Empowering organisations.