Emotionally Intelligent Leaders

Overview

The latest research highlights the importance of emotional intelligence as the single most effective business skills in these changing times. Managing your emotions effectively enables you to be more productive and positive and to interact with others more constructively - critical skills for any leader. And when the pressure is on, Ei becomes an even more essential aspect of the leadership role.

Content

Introduction

  • The context of the program
  • Learning outcomes and objectives
      

Emotional Intelligence as a critical success skill

  • Define emotional intelligence
  • Do we have multiple intelligences?
  • Identify the benefits of developing emotional intelligence for self, team and organisation
  • Recognise behaviours associated with high and low emotional intelligence
  • The biological basis for emotional intelligence
  • Four quadrant model of emotional intelligence
  • What makes a leader? Five components of emotional intelligence at work

Personal Awareness

  • What our emotions are telling us
  • Identify triggers, behaviour and impact
  • The actions our emotions require of us
  • Identifying your strengths and vulnerabilities

Building competency

  • Getting to route cause and retraining your brain
  • The actions our emotions require of us
  • A variety of practical tools and practices for 'in the moment management' and longer-term development
     

Putting it into practice

  • Action planning

  

Learning outcomes:

  • Define emotional intelligence
  • Understand emotional intelligence competencies and how they enhance workplace and personal relationships
  • Have an increased understanding of self and others
  • Use techniques to build EI competencies

   

Prerequisite

This course requires no previous training or experience

  

Course duration

1 day

Investment

$550+GST per person

Includes:

  • Experienced facilitator
  • Interactive, practical and hands on learning
  • Small groups for maximum impact
  • Take home resource workbook
  • Post course Coach Line
  • Post course follow up
  • Certificate of Attendance for participants
  • Morning & afternoon refreshments
  • Delicious cafe lunch

 

Enjoy Real People, Real Conversations, Real Results 

 

Further development

Advanced Communication Skills

Communication & Interpersonal Skills

1:2:1 Coaching

  

   

  

   

When

5 September 2018 (One day)
22 November 2018 (One day)