Online Business Writing Course

This live, facilitator-led Introduction to Business Writing training course is delivered to you online at your computer. You still have all the benefits of interacting with our facilitators in real-time, just at your office or home desk. You can ask questions both during the training and afterwards with our free post-course help desk.

The ability to express yourself clearly in writing is one of the most important skills in business. Effective business writing can inform, persuade and influence others in positive ways.

Our introductory business writing course is ready to equip you with the vital business writing skills you will require. This Perth-based writing course will help you to write documents that are easy to understand, well-structured and which create a positive impact on the reader.

Course Times

• 8:30am to 3:30pm

Course Content

Introduction

• Setting the context
• Learning outcomes
• Personal objectives

Effective business writing

• What is effective business writing?
• Current trends in business writing
• Steps to writing success

The planning stage

• The planning process
• Identify your purpose, outcomes and audience
• Collate document content using a variety of techniques

The writing stage

• Structure your document for impact and clarity
• The writing process
• Short business documents – letters, emails and memos
• Dealing with writer’s block

Editing and proofreading

• Proofreading and editing
• Editing using the 4C approach
• Plain English

Tips for writing other documents

• Writing reports
• Writing for the internet
• Putting it into practice

What’s next?

• Application of learning back at work
• References and further reading

• Understand how writing trends affect business writing today
• Write appropriately for your audience
• Plan the structure of a document to ensure correct information flow
• Adjust your writing style to suit the requirements of the topic and the reader
• Plan, organise and structure written communications using appropriate formats and language
• Present written communications in styles and to the standards required by the workplace
• Understand conventions and considerations for writing a range of business documents
• Review and proofread your documents

This program requires no previous experience or training.

“Great course that has given me foundations to build on at work”                         Jo-Anne from Zenith Pacific

“It was very clear and concise. I developed new report writing skills and skills that I can utilise for sending emails” Julie from P&N Bank

“The best features were the break down of the course, and getting you to use previous documents that you have done before as reference points so you can work on language you use” Ryan from P&N Bank

“The best features were understanding the structure for writing in different formats” Winton from Serco

“Concise and clear delivery. Very engaging” Manu from Serco

“I thought I was quite good at writing in my role, but this course gave me good tips to think about to apply in everyday business writing. The planning phase is something that I never did but will definitely do more of now” Simon from Serco

“The best features were the steps of writing and how to edit” Gici from The Perth Mint

“This course gave me an understanding of how to approach business writing, by showing me the tools and processes to continually improve my writing skills” Russell from Landgate

“The best features were the level of detail which the course went into which I can apply in my writing on a day-to-day basis” Gavin from Serco

“Everything was provided, small class size, and teacher knew her content” Jelena from Public Transport Authority

“The presenter was extremely knowledgeable and passionate about the subject which was very motivating” Aggie from St Andrews Australia

“The presenter was very good! The topics were very well presented, I gained a lot!” Jessica

“Great course. Highly recommended. The best features were the tools and processes that suit me” Kai from Bunning Ltd

“This course has shown me where I need to improve to totally address all aspects of my target audience, and how to structure different documents” Ben from Georgiou Group

“The best features were learning how you can easily portray a different tone or meaning” Hayley from Shell Australia

“The best features were lots of examples, student interaction, and great time management” Irene from Byfields

“Clear, concise, engaging, patient with all, interesting, and useful” – Milena from Monadelphous Engineering