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Why Psychological Safety Is Key to Team Success at Work

Psychological safety isn’t just a buzzword, it’s vital for high-performing teams. When team members feel safe taking risks and sharing ideas without fear, they thrive.

Want to unlock your team’s potential? Learn how to create psychological safety at work and how our psychological safety course can boost innovation, morale, and team performance.

Want to find your current level of psychological safety, click here to take this 1-minute quiz.

The new WHS Law provides more emphasis on psychological safety, meaning Employers have extended obligations to safeguard employee mental health and wellbeing.

The Core Principles of Psychological Safety

Creating psychological safety at work rests on several key principles:

Trust: Confidence that team members’ intentions are positive and supportive.
Respect: Valuing each person’s contributions, perspectives and ideas.
Open communication: Encouraging honest and transparent dialogue without fear of backlash or reprimand.
Inclusivity: Embracing diverse viewpoints to enhance team problem-solving and innovation.
Accountability: Holding everyone responsible for maintaining a safe and supportive environment.

These principles establish a framework that encourages employees to voice their ideas and question existing practices.

The Modern Work Environment: Trends and Challenges

The workplace is evolving rapidly, but there are many challenges as well:

Technological Advancements

Remote work and digital tools have become the norm. According to the Australian Bureau of Statistics, 37% of Australians worked from home at least once a week in 2023.

Diverse Workforces

Teams are now more culturally and generationally diverse than ever. The Australian workforce includes people from at least 200 different countries of origin.

Complex Problems

Businesses face multifaceted challenges that need creative solutions. The Australian Public Service Commission recognises that tackling complex problems requires fostering psychological safety.

In this context, psychological safety becomes essential. Without it, teams can’t navigate complexity or unlock the power of diversity for success.

Benefits of Creating Psychological Safety at Work

Psychological safety brings significant advantages that elevate team performance and employee satisfaction:

Improved communication: Psychological safety boosts open communication. Teams with high psychological safety are more likely to speak up freely.
Better collaboration: Teams perform better when they feel safe. Managers rated highly by employees tend to have an 84% psychological safety score.
Effective problem-solving: Psychological safety fosters openness and drives teams under highly-rated managers to generate millions in annual revenue.
Enhanced learning: A study of 51 decision-making teams found that higher psychological safety led to better understanding.

Impact on Employee Morale and Participation

Psychological safety boosts job satisfaction, leading to better engagement, loyalty and advocacy:

💬 Engage actively: Employees eagerly participate in meetings and projects, contributing ideas and collaborating more effectively.

🤝 Stay committed: Workers are more loyal, staying longer with the company, reducing turnover, and improving team stability.

🌟 Advocate for the company: Employees promote the company, enhancing its reputation and attracting top talent.

Impact on Creativity and Innovation

Psychological safety drives creativity and innovation by encouraging risk-taking and experimentation:

💡 Think outside the box: Teams propose bold, unconventional ideas, leading to new insights and opportunities.

🚀 Experiment without fear: Employees test new approaches without fearing failure, learning from mistakes and improving quickly.

🏆 Drive innovation: Encouraged experimentation fuels cutting-edge solutions, helping teams stay ahead in the competitive market.

Creating Psychological Safety at Work

Building a safe work environment begins with fostering trust and encouraging open communication. Here’s how to create psychological safety in your workplace:

Establish Trust

Trust forms the foundation of psychological safety. Consistent actions and clear communication help build and maintain it:

Lead by example: Managers should model open communication by sharing their challenges and thoughts.
Share information freely: Keeping team members informed reduces anxiety and fosters a sense of inclusion.
Encourage questions: Make it clear that no question is too small. This promotes clarity and understanding.

Embrace Differences

Inclusivity strengthens teams by embracing diverse perspectives. It leads to better solutions and decision-making:

Celebrate diversity: Acknowledge and value the unique contributions of each individual on your team.
Invite input: Actively seek opinions from all team members to ensure everyone has a voice.
Avoid assumptions: Keep an open mind and avoid making decisions based on biases or preconceptions.

Encourage Feedback

Feedback, when constructive, builds psychological safety and promotes growth. How it’s delivered is critical:

Use “I” statements: Focus on observations rather than making generalised or judgmental statements.
Be specific: Provide clear examples to ensure the feedback is understood and actionable.
Offer solutions: Don’t just highlight issues—provide helpful suggestions to encourage improvement.

Integrating Corporate Wellness Programs

Corporate wellness programs support psychological safety by:

Reducing stress: Mindfulness sessions and fitness classes help manage stress.
Promoting work-life balance: Flexible schedules allow for personal time.
Enhancing mental health: Access to counselling services provides support.

Did you know? An analysis found that corporate wellness programs increase job satisfaction and reduce healthcare costs by keeping people healthy.

Build a Safer Workplace with ATI-Mirage’s Psychological Safety @ Work Course

Creating psychological safety at work is a key driver of team success. It improves communication, boosts morale, and fosters innovation. By creating a safe environment and integrating wellness programs, you can unlock your team’s full potential.

ATI-Mirage’s Psychological Safety @ Work course provides practical tools to help you create safer, more supportive environments.

In this half-day course, you will:

✅ Learn the four stages of psychological safety and how they impact team dynamics.
✅ Discover the five essential steps to build psychological safety within your team.
✅ Identify and eliminate psychosocial hazards in the workplace.
✅ Understand the WHS Act & Regulations as they relate to psychological safety.
✅ Learn why anonymous feedback can erode psychological safety.

This course is tailored for team leaders, supervisors, or individuals committed to fostering a safer and more productive workplace.

Why Choose ATI-Mirage?

Our support continues after the course with free help desk assistance. You’ll also receive a resource-packed workbook and a Certificate of Attendance. Ready to boost psychological safety?

Browse our upcoming course dates and secure your spot today!

Mastering Data with Power BI Essential Training at ATI-Mirage

Data is at the core of decision-making in modern businesses, and Power BI is the tool that transforms complex information into actionable insights. Mastering Power BI allows professionals to unlock the full potential of their data, ensuring an advantage over competitors.

In this article, you’ll discover how ATI-Mirage’s Power BI Essential Training can equip you with these essential skills.

What is Power BI?

Power BI, created by Microsoft, is a business intelligence (BI) and data visualisation tool that allows users to connect to various data sources, process raw data, and design interactive dashboards and reports.

Power BI consists of three main components:

Power BI Desktop: A Windows-based application used for building reports and data models.
Power BI Service: An online SaaS (Software as a Service) where you can share and collaborate on reports.
Power BI Mobile: Mobile apps for accessing reports and dashboards on iOS and Android devices.

In addition to these core components, Power BI offers several other services:

Power BI Gateway: Syncs external data and allows automated data refreshes in reports.
Power BI Embedded: Enables integration of reports and dashboards into custom applications.
Power BI Report Server: Provides on-premises reporting for organisations that prefer not to use the cloud.
Power BI Premium: Offers enhanced capacity for publishing reports without requiring individual user licences, increasing scalability.

The Importance of Power BI Skills in the Workplace

Today’s professionals face relentless demands to analyse data effectively and present it with clarity and impact.

Alarming statistics reveal a stark and troubling reality in the Australian business landscape:

93% Struggle with Analytics

Reports show that only 7% of Australian organisations effectively achieve their data and analytics objectives.

Productivity Is Plummeting

Nearly 20% of workers aren’t fully proficient in their roles. Plus, 57% of employers say these skill gaps hurt productivity.

Private Sector Neglects Skills Investment

Only 34% of private sector employers plan to increase skills investment, compared to 53% in the public sector. This shows a need for more commitment to workforce development.

Benefits of Power BI Essential Training

Power BI courses offer valuable skills for improving data analysis and reporting. Here’s what you should expect:

✅ Enhanced data analysis skills: Gain the ability to transform data into valuable insights for strategic decisions.
✅ Improved reporting: Create clear, professional reports that simplify complex data, leading to better decision-making.
✅ Scalability and flexibility: Understand how to scale your reports as your data grows, ensuring consistent performance.
✅ Increased efficiency: Automate data processes and reduce time spent on repetitive tasks.
✅ Better collaboration: Share interactive dashboards with ease, improving teamwork and communication.
✅ Enhanced data governance: Learn best practices for data security, compliance, and managing user access.
✅ Cost savings: Efficient data handling can lead to significant cost reductions and resource optimisation.

These courses help you maximise the potential of your data, making you more effective in any role.

Did you know? 65% of people are visual learners. Using data visualisation tools can significantly improve understanding and efficiency in meetings.

Power BI Courses at ATI-Mirage

With ATI-Mirage, you can unlock the potential of your data through tailored Power BI training. We’ll teach you how to enhance reporting, streamline processes and make confident data-driven decisions.

What You’ll Learn in Power BI Training

Our Power BI courses offer comprehensive training to help you create professional reports and dashboards that deliver clear insights. By mastering Power BI, you’ll:

Learn to connect multiple data sources and transform raw data into actionable visuals.
Build interactive dashboards for real-time reporting.
Create visually appealing and insightful reports to make informed decisions.

Flexible Learning Options

Choose the format that best fits you:

In-person workshops: Hands-on training in Perth’s leading training facility.
Online courses: Learn at your own pace with virtual classes designed for flexibility.

Both formats ensure a practical, engaging learning experience that delivers skills you can immediately apply to your workplace.

Getting Started with Power BI Training

Selecting the right Power BI course depends on your current skills and goals.

Consider the following:

Your experience level: Are you a beginner or looking to enhance existing skills?
Your objectives: Do you need basic reporting skills or advanced data modelling?
Your schedule: Choose between in-person or online courses for flexibility.

Our team at ATI-Mirage can help you identify the course that best suits your needs.

Courses Available

We offer a range of Power BI courses tailored to different skill levels:

Power BI Essentials

This two-day course is perfect for beginners looking to gain foundational knowledge of Power BI. You will learn how to build basic reports and dashboards, integrate various data sources, and convert raw data into meaningful insights.

Power BI Essentials – Virtual Class

Can’t make it in person? Our Power BI online course offers the same comprehensive two-day training online. Learn the fundamentals of Power BI from the comfort of your home or office.

Power BI Advanced – Create Performance Measures with DAX

For those with experience, this advanced course focuses on creating complex performance measures using DAX (Data Analysis Expressions).

Power BI Advanced – Data Modelling and Transformations

This one-day advanced course is for users looking to deepen their data modelling and transformation skills. It focuses on managing complex data and creating advanced reports.

Microsoft Excel – Analysing Data using Power Query

For those who work heavily with Excel, this one-day course focuses on using Power Query to streamline data analysis and reporting.

You don’t need Excel experience to join our Power BI courses, but we highly recommend pairing them with Excel training, especially if your team needs Excel support. Book Excel courses today and boost your skills!

The Key to Your Data Success

Mastering Power BI is a game-changer in today’s data-driven world. It gives you the tools to manage data confidently and make smarter, informed decisions.

Investing in Power BI essential training enhances your analytical capabilities and boosts your career prospects. Don’t miss the opportunity to transform your data analysis skills.

Ready to take the next step? Enrol in a Power BI course at ATI-Mirage today and unlock your potential.

Emotional Intelligence Training: Boosting Mental Health and Well-Being at Work

Emotional intelligence (EI) has become a crucial skill for professional success. At ATI-Mirage, we recognise the importance of EI in fostering a positive workplace culture and enhancing employee well-being. We are also cognizant of a growing body of research evidence as to the impact of EI on organisational performance.

Companies and individuals pursue emotional intelligence training to handle relationships and stress better, fostering a more supportive work environment. Let’s investigate how you can boost EI in your workplace.

Understanding Emotional Intelligence

Emotional intelligence encompasses four key components:

✅ Self-awareness: Recognise your emotions and how they affect you. For example, noticing frustration helps you respond calmly.

✅ Self-management: Control your emotions in challenging situations. Staying composed under pressure leads to better outcomes.

✅ Social awareness: Understand and empathise with others’ feelings. Sensing a colleague’s stress helps you offer support.

✅ Relationship management: Maintain positive and effective interactions. Clear communication resolves conflicts and strengthens teamwork.

Did you know? Emotionally intelligent individuals are more likely to receive greater merit increases and hold higher company ranks.

Benefits of Emotional Intelligence Training for Employees

Investing in EI training yields numerous benefits for both individuals and organisations:

Improved Communication

Emotionally intelligent employees communicate clearly with colleagues, clients, and stakeholders. They listen actively, reducing misunderstandings and conflicts.

Enhanced Teamwork and Collaboration

Teams with high EI work together more harmoniously. They resolve conflicts constructively and leverage diverse perspectives to drive innovation and problem-solving.

Increased Resilience and Stress Management

EI training equips individuals with strategies to manage stress and bounce back from setbacks. This resilience is crucial for maintaining mental health in challenging work environments.

Better Leadership and Decision-Making

Leaders with high EI inspire and motivate their teams more effectively. They make balanced decisions by considering both logical and emotional factors.

The Link Between Emotional Intelligence and Mental Health

Emotional intelligence plays a vital role in promoting mental health and well-being at work:

Recognising and Managing Emotions

EI training helps individuals identify and regulate their emotions. This skill is crucial for managing stress, anxiety, and other mental health challenges.

Creating a Supportive Work Environment

Emotionally intelligent leaders foster a culture of empathy and support. They create safe spaces for employees to discuss mental health concerns without fear of stigma.

Promoting Work-Life Balance

Individuals with high EI are better equipped to set boundaries and maintain a healthy work-life balance. This balance is essential for long-term mental well-being.

Implementing Emotional Intelligence Training in Your Organisation

To reap the benefits of EI, consider these steps:

Evaluate Current EI Levels

Conduct assessments or surveys to gauge your team’s emotional intelligence skills. Identify strengths and weaknesses in self-awareness, empathy, and relationship management.

Pinpoint Areas for Improvement

Analyse the assessment results to identify specific skills that need enhancement. If you find gaps in conflict resolution or active listening, focus on improving them.

Select a Reputable Training Provider

Choose a provider like ATI-Mirage, which is known for its evidence-based EI programs. Ensure they offer tailored solutions that fit your organisation’s unique needs and culture.

Embed EI Principles into Daily Operations

Incorporate EI strategies into daily routines, such as regular feedback sessions and team-building activities. These strategies reinforce EI concepts and foster a supportive workplace culture.

Monitor and Measure Progress

Track EI development with regular check-ins, performance reviews, and feedback. Use these metrics to adjust the training approach and ensure continuous improvement.

Overcoming Barriers to EI Development

Some common obstacles to EI growth include:

🔄 Resistance to Change

Employees may resist new EI practices due to discomfort. Encourage open dialogue and share examples of EI benefits.

🧠 Lack of Self-Awareness

Lack of self-awareness can block EI development. Use assessments and reflection to help employees recognise their emotional triggers.

⏰ Time Constraints

Busy schedules can limit participation in EI training. To boost engagement, offer flexible formats like short workshops or online modules.

📚 Misconceptions About EI

Some see EI as unrelated to work. Provide clear examples showing how EI enhances decision-making, leadership, collaboration and organisational performance.

ATI-Mirage’s Emotional Intelligence Course

At ATI-Mirage, we’re excited to offer our impactful one-day Emotional Intelligence course for Perth businesses. The learning outcomes include:

Understand emotional intelligence competencies and how they enhance workplace and personal relationships
Have an increased understanding of self and others
Use techniques to build emotional intelligence competencies.

We’re dedicated to helping you apply emotional intelligence in every work area. From customer service to leadership, our course provides the tools to excel and advance your career.

You’ll learn to spot “above” and “below” the line behaviours, and expertly navigate diverse personalities in any professional setting.

Our approach to learning is dynamic and hands-on. We use interactive sessions, role-playing, and real-world scenarios to ensure you don’t just learn EI – you live it.

Success Stories: The Impact of EI Training

ATI-Mirage has led numerous successful emotional intelligence training programs. Here are some of our most impactful success stories:

Public Transport Authority Enhances Team Safety

The Public Transport Authority (PTA) sought a customised approach to team development. Employees valued the tailored content and active participation and found it impactful.

Small group sizes created a safe and supportive environment, allowing them to apply new skills confidently. This approach fostered a more engaged and supportive workforce.

“The course was customised to our needs and the participation made the results sink in” – Tegan from PTA

“Small group size made me feel safe and encouraged” – Lisa from PTA

Department of Health Advances Emotional Intelligence

The Department of Health focused on emotional intelligence and effective feedback training for employees. Participants praised the clear presentation of core skills and found assertive feedback strategies helpful.

The team also learned to differentiate “above” and “below” the line thinking. Engaging activities ensured practical skill development, creating a more self-aware and communicative team.

“My favourite part of this course was the specific strategies for feedback. Also, how to be assertive with courage and consideration” – Sharelle from Department of Health

“A variety of activities and learning styles including group, pair and individual work. Accompanied by helpful videos” – David from Department of Health

Investing in Emotional Intelligence for a Brighter Future

Emotional intelligence (EI) is essential for personal and professional success and creates healthier and more productive workplaces. EI training can transform your organisation by enhancing communication, collaboration, and leadership skills.

Ready to supercharge your team’s potential? Enrol in ATI-Mirage’s Develop Your Emotional Intelligence course today. Or contact ATI-Mirage to organise Develop Your Emotional Intelligence exclusively for your team. Don’t miss the chance to lead with emotional intelligence!

Empowering Workplace Safety: The Vital Role of HSR Training in Perth

Workplace safety is more crucial than ever, and Health and Safety Representatives (HSRs) are pivotal in promoting a safe work culture.

ATI-Mirage is committed to providing high quality HSR training in Perth and across Western Australia. Let’s investigate how you can empower workplace safety through HSR training.

What is an HSR Course?

HSR training equips employees with the skills and knowledge to effectively represent their colleagues in workplace health and safety matters.

It covers legal obligations, hazard identification, risk assessment, and consultation strategies.

Key components of HSR training include:

Understanding WHS legislation
Identifying and assessing workplace risks
Effective consultation and communication techniques
Incident investigation and reporting

Legal and Ethical Importance of HSR Training

In Australia, HSR training is not just good practice—it’s a legal requirement. The Work Health and Safety Act 2020 mandates that businesses provide HSR training to elected representatives.

Beyond legal compliance, HSR training reflects a company’s commitment to employee well-being and demonstrates a proactive approach to creating a safe work environment.

Benefits of an HSR Course for Organisations

Investing in Health and Safety Representative (HSR) training offers clear benefits for businesses:

Fewer workplace incidents: Trained HSRs spot hazards early, preventing accidents. This reduces injuries and keeps everyone safe on the job.
Reduced lost workdays: Fewer accidents mean less time off for injured workers. Staff stay on the job, and productivity remains steady.
Lower insurance premiums: A good safety record can lower insurance costs. Training HSRs helps maintain this, saving the business money.
Better compliance: Trained HSRs ensure businesses follow safety regulations. This avoids fines and protects the company’s reputation.
Boosted employee morale: Workers feel safer when they see safety taken seriously. This boosts morale, leading to higher engagement and job satisfaction.
Higher productivity: When staff feel secure, they focus better on their tasks. Safe workplaces help maintain high productivity levels.
Improved communication: HSRs can communicate safety issues and build trust. This encourages teamwork and a shared commitment to safety.
Quick action on hazards: Trained HSRs respond quickly to issues, reducing the impact of potential accidents.

Industries Benefiting from HSR Training

All industries benefit from having trained HSRs. Typical industries electing and training HSRs include mining, healthcare and social assistance, education and training, as well as public administration and safety.

Did you know? You can use an ROI calculator to estimate returns on work health and safety investments, like new equipment or wellness programs.

Empowering Employees through HSR Training

HSR training empowers employees to take an active role in workplace safety. It gives them the confidence to speak up about potential hazards and contribute to safety solutions.

This empowerment extends beyond the workplace. HSRs often become safety advocates in their personal lives, creating a ripple effect of safety consciousness.

HSR Training with ATI-Mirage

At ATI-Mirage, we offer comprehensive HSR training courses tailored to various industries:

Comprehensive 5-Day Course: Your Gateway to Workplace Safety Excellence

Our 5-day Health and Safety Representative HSR course is your ticket to success. You’ll gain:

Crucial skills in workplace safety management
Expertise in conducting inspections and assisting investigations
The ability to bridge communication between employees and management

Take advantage of this Work Health and Safety Commission approved training. Stay ahead with the latest WA Work Health and Safety legislation.

“Trainer was great. Understood that we all came from different work backgrounds and used past examples to help us understand what we need to know” – Todd from Rio Tinto

Stay Sharp with Our 1-Day Refresher Course

Keep your skills sharp and stay up-to-date with ATI-Mirage’s refresher course. This one-day program covers the latest in workplace safety and meets your annual WA HSR requirements. You’ll learn about new laws and best practices and gain confidence in negotiating with employers.

Connect with other HSRs, share experiences, and build a strong network. As safety standards constantly evolve, regular refreshers help you stay compliant and effective.

Course Highlights:

Review your role and functions as an HSR
Gain insights into current safety issues
Share best practices with other safety professionals
Stay in tune with legislative changes

“The interactive workshops were the best part of this course” – Kim from Paraburdoo Primary School

The ATI-Mirage Difference

What sets ATI-Mirage apart in HSR course delivery? Our approach is rooted in practical, real-world application. We don’t just teach theory—we provide tools and strategies HSRs can implement immediately.

Our trainers bring years of industry experience to the classroom. They understand the challenges HSRs face and provide actionable solutions.

Customised Training Solutions

Every workplace has its challenges and requirements. That’s why we provide customised HSR training programs designed to suit your industry and organisational needs.

Our customisation process includes:

Consultation with key stakeholders: We engage with your management and HSRs to understand your specific safety goals and challenges.
Analysis of your current safety procedures: We review your existing safety protocols to identify gaps and areas for improvement.
Incorporation of company-specific policies and procedures: We tailor the training content to reflect your unique safety policies and workplace practices.
Post-training evaluation and follow-up: We assess the effectiveness of the training and provide ongoing support to ensure continuous improvement.

Measuring the Impact of HSR Training

How do you know if your HSR training is effective? Key performance indicators might include:

Reduction in workplace incidents
Increased reporting of potential hazards
Improved employee satisfaction scores
Lower workers’ compensation costs

Investing in a Safer Future

By empowering your HSRs with the right skills and knowledge, you’re creating a safer, more productive workplace.

Ready to improve workplace safety? Contact ATI-Mirage today to learn more about the best HSR training Perth has to offer. Let’s work together to create a culture of safety that benefits everyone.

Why Regular Mental Health First Aid Training Matters

Many organisations are realising the value of mental health first aid training. This essential skill helps employees support colleagues facing mental health challenges.

Unlike traditional first aid, mental health first aid focuses on psychological issues. Let’s learn about the importance of mental health first aid courses for Perth organisations.

Why Mental Health Matters

Nearly 43% of people aged 16–85 have experienced a mental health challenge at some point.
21.5% of people aged 16–85 had a mental disorder in the past year.
Anxiety was the most common, affecting 17.2% of this group.
38.8% of people aged 16–24 experienced a mental disorder within the past 12 months.

Source: Australian Bureau of Statistics.

Mental Health First Aid in the Workplace

Mental health first aid helps create a supportive work environment. It empowers your employees to:

Be attentive for early signs of mental health issues in colleagues
Offer immediate support and understanding
Guide affected individuals towards appropriate professional help

Early intervention can prevent minor issues, such as increased stress or mild anxiety, from escalating into major mental health problems like chronic depression or burnout, ensuring your team remains healthy and productive.

Excessive workloads, lack of support, and poor work-life balance contribute to workplace stress.

Boosting Productivity with a Mental Health First Aid Course

Mental health and productivity are closely linked. When employees are mentally healthy, they’re more engaged and productive.

Mental health first aid training contributes to this by:

Creating a supportive work culture
Reducing stigma around mental health issues
Improving overall workplace wellbeing

Did you know? According to the World Health Organisation (WHO), investing $1 in mental health treatment and support yields a $4 return through better health and increased productivity.

The Importance of Refresher Courses

Like any skill, mental health first aid requires regular practice and updating. Refresher courses are essential because they reinforce key concepts and skills that might have faded in between courses.

They also introduce new research and best practices that have emerged since the first course. Together, these benefits boost employees’ confidence in applying mental health first aid.

What Does a Mental Health First Aid Refresher Look Like?

Mental health first aid learning involves:

Recognising the signs of mental health issues
Providing initial support
Guiding individuals towards professional help

Long-term Benefits

Investing in ongoing mental health first aid training brings lasting benefits for both employees and organisations.

Benefits for Employees

✅ Improve mental health literacy, making it easier to understand and support those in need.
✅ Feel more equipped to help colleagues, strengthening workplace relationships.
✅ Experience increased job satisfaction and deeper engagement in your role.

Benefits for Organisations

✅ Reduce absenteeism and presenteeism, leading to a more productive workplace.
✅ Build stronger team cohesion and boost overall morale.
✅ Enhance your reputation as an employer, attracting and retaining top talent.

Did you know? According to the National Mental Health Commission, Australian employees facing job-related stress and mental illness are absent from work for nearly 11 weeks each year.

Learn more: Tailoring Wellness Programs for Diverse Workforces

The Impact of Regular Training on Workplace Culture

Regular mental health first aid training can transform workplace culture. It fosters open communication about mental health, reducing the stigma around issues everyone experiences.

Talking about mental health builds empathy among colleagues, creating a culture shift where people look out for each other and take a proactive approach to mental health management.

This has been shown to contribute to employee retention, recruitment and improved productivity—all of which benefit organisations and the people who work there.

Mental Health First Aid Training

ATI-Mirage, in collaboration with Lifeline WA, offers this training

✅ Flexible options: Choose our mental health first aid course at our Perth training centre or at your workplace.

✅ Engaging learning: Our courses are interactive, practical, and delivered in small groups for maximum impact.

✅ Resources included: You’ll get a take-home workbook and a Certificate of Attendance.

Measuring the Success of Mental Health First Aid Programs

To ensure your MHFA program makes a difference, measure its impact using key metrics like these:

Regular employee well-being surveys to gauge how the training is affecting your team.
Monitoring reasons for absenteeism and productivity rates to identify any positive trends.
Collecting feedback on training effectiveness to improve your mental health initiatives continuously.

Overcoming Challenges in Implementing Mental Health First Aid

Implementing MHFA programs can be challenging, but ATI-Mirage is here to help you navigate and overcome these obstacles:

Addressing bias, stereotypes, and prejudice by fostering open, honest conversations about mental health.
Offering time-efficient training options.
Providing flexible solutions that align with your budget while still delivering high-quality training.

Find out more: ATI-Mirage Wellness.

The Role of Leadership in Mental Health First Aid

Leaders are at the centre of MHFA’s success. At ATI-Mirage, we emphasise the importance of leadership involvement:

Active participation in training to demonstrate commitment to mental health.
Encouraging open discussions about mental health to create a safe space for all employees.
Modelling supportive behaviours that set the tone for the entire organisation.

When leaders prioritise mental health, it sends a powerful message: mental well-being matters.

Investing in Mental Health for a Productive Future

Transform your workplace with regular mental health first aid training. This isn’t just about skills; it’s about caring for your team, and showing them they matter. When employees feel supported, they thrive—boosting productivity, reducing stress, and creating a happier, healthier environment.

Enrol in our Mental Health First Aid course today. Reach out to ATI-Mirage and start building the supportive, thriving workplace your team needs.

Listening: The Key to Meaningful Conversations on R U OK? Day

Communication is central to all interactions and relationships, and many issues can be resolved by improving how we communicate. This RUOK Day, we want to contribute to the conversation by highlighting the importance of listening.

Often, we put more effort into expressing ourselves or getting our point across, rather than focusing on truly listening to others. Communication, however, is a mutual process of both speaking and listening. Being fully present and attentive when someone shares how they’re feeling is essential for understanding and connection.

On R U OK? Day, the emphasis is on checking in with others by asking the important question, “Are you OK?” But after asking, the next step is even more crucial: listening to the answer. To create a safe space for others to express themselves, it’s important to avoid common blocks to listening.

Here are a few blocks to be mindful of:

Mind Reading

Assuming we know what the other person will say next, instead of listening fully. Even if we think we understand their experience or anticipate what they might share, it’s essential to stay fully present and give them our undivided attention. Every person’s story is unique, and by listening openly, we show respect, empathy, and genuine care.

Rehearsing

Preparing our response while the other person is still speaking, which takes focus away from them. Simply allowing the other person to speak and being comfortable with the possibility of not immediately knowing how to respond shows genuine engagement. It is such a special gift to give someone our full attention, and to offer our time without distraction. Focusing entirely on the other person can be transformative, creating a deeper connection and making them feel valued, heard, and understood.

Advising

Jumping in with solutions instead of simply offering support and understanding. Jumping in with solutions instead of simply offering support and understanding can unintentionally dismiss the other person’s feelings. Even if you have a lived experience that is similar to the one you are hearing, trust that the person you are listening to primarily wants to be heard, not advised. This is their experience – focus on them, listen without judgment, and validate their emotions. Often, people need understanding more than solutions, and just knowing someone is there for them can make all the difference.

By recognising these blocks and working to overcome them, we can improve our listening skills and engage in more meaningful conversations—not just on R U OK? Day, but every day.

Listening isn’t just about hearing; it’s about being present. The act of mindful listening fosters trust, empathy, and mutual respect. On this R U OK? Day, let’s all take a moment to not only ask, “Are you OK?” but to also give our full attention to the answer, ensuring we’re really hearing the message being shared.

Blog written by Beth Nurnberger, ATI-Mirage’s Learning & Development Consultant

Contact us today to learn more about our wellness and communication training courses and how we can help.

The Importance of IT Training Courses in the Workplace

In today’s digital landscape, technology drives business success. Yet many organisations need help keeping pace with rapid technological changes. The solution? Investing in IT training courses for your workforce.

At ATI-Mirage, we’ve seen firsthand how IT training and computer courses transform businesses. The benefits are clear, from boosting productivity to enhancing customer service. Let’s explore why IT training is crucial for your organisation’s growth and success.

The IT Skills Gap: A Growing Challenge

Australian businesses face a significant IT skills shortage. By some estimates, Australia will need an additional 1.3 million tech-savvy workers by 2030 to keep up with developed countries.

This gap hampers productivity and innovation across industries.

This skills gap isn’t just about specialised roles. It affects everyday operations in most businesses. IT skills are now essential across all departments, from data analysis to cybersecurity.

Benefits of IT Training Courses

Investing in IT training courses yields numerous benefits for both employees and organisations.

1. Increased Productivity

IT-savvy employees work more efficiently by automating repetitive tasks and using advanced software features to their full potential. They can also troubleshoot common IT issues on their own, reducing downtime.

This boost in efficiency leads to substantial time and cost savings for your business, making IT training a valuable investment.

2. Improved Problem-Solving Skills

IT training boosts your team’s critical thinking and problem-solving skills, helping them tackle more than just tech challenges.

Computer skills build confidence and efficiency, improving overall work performance. Investing in IT training benefits your team’s success, not just technical tasks.

3. Increased Employee Satisfaction

Employees value opportunities for professional development. IT training courses show your commitment to their growth, boosting job satisfaction and retention rates.

Did you know? Nearly half (45%) of businesses aren’t using their training budget to address skills gaps, jeopardising success and growth.

4. Competitive Edge

IT-proficient staff enable your business to adapt quickly to new technology, implement innovative solutions, and stay ahead of the curve.

IT skills enhance customer experiences, giving your business a competitive edge by ensuring agility and responsiveness.

Types of IT Training Courses

IT training courses come in various formats to suit learning styles and organisational needs:

Instructor-Led In Person Training

These traditional classroom-style courses offer hands-on learning and immediate feedback. They’re ideal for complex topics or team-based learning.

Instructor-Led Online IT Training

Virtual live online instructor-led IT training offers unparalleled flexibility and accessibility, allowing employees to learn from anywhere. This format is ideal for busy professionals and remote teams, ensuring they can enhance their skills without having to travel or leave the comfort of their office or home. Additionally, it provides opportunities for real-time interaction with the instructor, fostering a more engaging learning experience.

Blended Learning

This approach combines online and in-person elements. It offers the best of both worlds: flexibility and personal interaction.

The Rise of Online IT Training

These days, online IT training is becoming a go-to option for organisations wanting to upskill their teams.

It’s flexible, accessible, and offers benefits that traditional classroom learning often can’t match, making it a popular choice for businesses of all sizes.

Why IT Training Online Works

IT training online comes with some great perks:

Convenience: Your team can easily learn, anywhere, fitting courses into their busy lives.
Cost savings: No need to worry about travel or accommodation expenses that come with in-person training.
Scalability: It’s easy to train a large group, no matter where they are.
Consistent learning: Everyone gets the same high-quality training materials, so no one misses out.

Spotlight on Local Opportunities: IT Courses Perth Trusts

We know firsthand that IT skills are in high demand here, and we’re here to help meet that need.

A Local Solution That Works for Your Business

For over 30 years and with 220,000 happy customers, ATI-Mirage has been helping Perth businesses thrive with top-notch IT training and professional development. We understand what local companies need, and our courses are all about practical, hands-on learning that makes a real difference.

Our IT training covers essentials like Microsoft Office, Microsoft 365, Power Platform, and SharePoint. You can select online or in-person training options to suit your team’s preferences while remaining engaged with Perth’s business community.

Tailored Training for Your Organisation

At ATI-Mirage, we know every business is different. That’s why we provide flexible training options tailored to meet your specific needs:

Public courses: Perfect for individuals or small groups.
Customised in-house training: Designed specifically for your organisation.
One-on-one training: Great for specialised needs.

Our trainers combine real-world experience with hands-on exercises, ensuring your team can use its new skills immediately.

How to Get Started with IT Training

Ready to boost your team’s IT skills? Here’s how to get started:

Assess your IT capabilities: Thoroughly audit your team’s technical skills and software proficiency.
Identify skill gaps and training needs: Pinpoint specific areas where team members lack expertise, such as cybersecurity or cloud computing.
Choose the right courses: Select courses or certifications that address the identified gaps, ensuring they align with current projects.
Set clear learning objectives: Define specific goals with measurable milestones, like mastering a new programming language or obtaining a particular certification.
Encourage ongoing learning: Implement regular training sessions and provide opportunities to apply new knowledge in real-world scenarios.

Learn more: Unlocking Career Opportunities With Microsoft 365

Measuring the Impact of IT Training

It’s important to see how your investment in IT training is paying off. Keep an eye on:

Productivity improvements: Are your employees working smarter and faster?
Reduction in IT-related issues: Are tech problems happening less often?
Employee satisfaction: Are your team members feeling more confident and happy?
Customer satisfaction: Are your customers noticing the difference?

Review these metrics regularly to maximise your training investment. ATI-Mirage supports you with quality training, ongoing help, and a 100% guarantee.

The Future of Work is Digital

As the world goes digital, IT skills are crucial for staying competitive. Businesses that invest in IT training now will dominate the future. IT training isn’t just about software; it’s about empowering your team to innovate, excel, and drive success.

Unlock your team’s potential with ATI-Mirage’s IT courses Perth businesses trust. Designed for all skill levels, they will elevate your team’s abilities.

If one of our in-person or online IT courses has piqued your interest, we’d love to chat! Shoot us an email at hello@ati-mirage.com.au or give us a call at (08) 9218 9059. You can also book your place in an upcoming IT training course to get skilled for the new world of work.

Enhancing Workplace Performance through Brain Training: A Triune Brain Approach

As a manager in a modern workplace, understanding what motivates and moves your team is a core part of your job. Empathy, connection, a sense of purpose – these are all words and concepts that have entered the people leader’s vocabulary as work has evolved.

To understand why, we need to look back to human evolution.

The Triune Brain theory proposes that our instinctual and survival skills come from pre-human evolution, what the theory calls the “reptilian complex” or “lizard brain” (although we think “grey brain” is a little kinder).

Emotional responses came much later in evolution, and higher-order skills like logic and speech appeared much more recently as modern humans evolved. These are respectively called the “paleomammalian complex”, “limbic system” or “red brain”, and the “neomammalian complex”, “neocortex” or “blue brain”.

Paul MacLean American neuroscientist and physicist proposed the model of the Triune Brain in the 1960’s and presented it in his 1990 book The Triune Brain in Evolution.

A quick guide to the Triune Brain:

Grey brain (reptilian complex)
Responsible for basic survival instincts and stress responses.
Red brain (paleomammalian complex or limbic system)
Governs emotions and social connections.
Blue brain (neomammalian complex or neocortex)
Handles higher-order functions like reasoning, abstract thought and problem-solving.

These components interact to shape our responses to various situations, particularly in the workplace. Although the science is debated today, the lessons about employee engagement, workplace performance and brain training are still valuable and compelling.

This provides an effective model for brain training. By understanding and leveraging the different ways people think, you can improve performance, foster better team dynamics and become a better leader.

Navigating the Grey Brain: Reactivity and Survival

The grey brain is supposedly the oldest part of the brain. It focuses on basic survival instincts. In the workplace, this brain state is activated during high-stress situations. Signs of grey brain activation include:

Heightened stress
Anxiety
Defensiveness
Resistance to change
Overly cautious behaviour
Disengagement from team activities

These broadly overlap with fight, flight or freeze responses. Understanding these signs is crucial for managers to create a supportive environment that minimises issues caused by stress responses.

Embracing the Red Brain: Emotion and Connection

The red brain is central to our emotions and social interactions. Crucially, it’s also the part (or parts) of our brain responsible for motivation.

Motivation is highly personal. Understanding what motivates your team members and tailoring leadership strategies accordingly will foster a more connected, creative, collaborative and productive culture. Empathy and emotional intelligence are key to harnessing the power of the red brain.

How to promote Red Brain engagement:

Seek out, listen to and act on feedback from team members
Promote a culture of open communication and support
Schedule team-building activities that strengthen social bonds
Encourage open discussions about feelings and stressors
Implement wellness programs
Prioritise emotional well-being and work-life balance

Leveraging the Blue Brain: Rationality and Innovation

The blue brain is the seat of rational thought, creativity and innovation. It overlaps with all those higher-order skills that we consider essential for modern work, like critical thinking, technological literacy, problem-solving and curiosity.

These skills aren’t just nice to have. The World Economic Forum predicts they will be among the most important in the coming decade as technology automates and accelerates many rudimentary tasks.

Fostering a creative work environment with a healthy level of challenge will nurture blue-brain activity, leading to new ideas and strategic problem-solving.

Tips for blue brain activation

Encourage brainstorming sessions and creative thinking workshops
Provide opportunities for continuous learning and professional development
Design workspaces that reduce stress and promote focus
Make workplace performance training interactive, engaging and relevant
Schedule regular breaks to prevent burnout and maintain cognitive sharpness
Implement flexible work policies that allow for deep, uninterrupted work periods
Promote a growth mindset by celebrating innovative ideas and efforts

Translating the Triune Brain to workplace performance training

Understanding the interplay between the red and blue brains is essential for modern managers.

Each brain state has its unique strengths and challenges. A balanced approach leads to a harmonious and productive work environment.

Our latest workplace performance training course provides an actionable guide to using red brain and blue brain concepts in real-world settings.

The goal is not to deep-dive into MacLean’s Triune Brain research. There are too many decades to cover.

Instead, our brain training gives today’s leaders practical skills that make work better for everyone.

Recognise brain states
You’ll learn to identify when your team, colleagues and you exhibit traits from the red or blue brain.

Our trainers provide examples and scenarios that help you decode the nuance of human behaviour.

Shifting gears
Gain practical strategies for helping your team transition between brain states and activate the right skills at the right time. By understanding red and blue brains, you’ll be able to structure meetings, workshops, activities and individual work in a way that resonates with the individual and leverages these universal ideas.

Building a culture of brain awareness
You don’t need to be a neuroscientist to integrate brain training concepts into your workplace culture. Increased awareness of ‘how people tick’ and attention to individual needs is a great start. Our experienced trainers will provide empowered leadership strategies to help you encourage a culture of collaboration and innovation.

Conclusion

Practical, personal, effective: Workplace performance training from ATI-Mirage.

At ATI-Mirage, we are committed to transforming organisations through lifelong learning. Our Brain Training for Better Workplace Outcomes course is designed to equip managers, leaders and HR professionals with the tools to navigate complex interpersonal dynamics using the Red-Brain Blue-Brain model.

With ATI-Mirage, you’ll gain the confidence and skills to thrive in a changing environment.

Book one of our scheduled training courses or contact us for a solution tailored to your organisation’s needs.

Tailoring Wellness Programs for Diverse Workforces

Australian businesses are battling a burnout problem of epic proportions.

In response, more leaders are investing in corporate wellness programs and mental health initiatives.

So why aren’t they working? Why is employee well-being still declining and engagement stagnating?

If your business has a corporate wellness program but you’re not seeing the benefits, you might be asking these same questions.

The answer is not that your wellness programs are missing the mark. Some people are likely benefiting. Just not enough.

The problem, according to the latest research from Australia and internationally, is that the wellness programs aren’t tailored to the diverse needs of your workforce.

With an increasingly diverse workforce, a one-size-fits-all approach to corporate wellness won’t cut it.

In this guide:

Understanding diversity at work
How a tailored corporate wellness program benefits everyone – and your business
Assessing employee needs and designing effective wellness programs
Accessing inclusive wellness training programs
Implementation tips and evaluating success

More than words: The data behind diversity, inclusion and well-being at work

One in five Australians (19%) don’t feel connected, valued and included at work, according to the latest Diversity Council of Australia (DCA) data from 2023-24.

Even with businesses investing almost $1.5 billion in workplace well-being in 2022 – a 10%
increase over 2020 and the same as 2021 – employee engagement and satisfaction
continue to decline.

However, there’s one cohort that repeatedly bucks the trend.

Businesses with active diversity and inclusion (D&I, also diversity, equity and inclusion or
DEI) programs report above-average employee well-being and engagement rates.

The DCA’s Inclusion@Work Index shows that Australians in an inclusive workplace are four
times as likely to report that work has a positive effect on their mental health. They are also:

8.5x more likely to collaborate with colleagues
4x more likely to provide great customer service
9.5x more likely to bring innovative solutions to tough problems
2.5x more likely to give extra effort at work

These businesses have discovered that the key to employee well-being is the intersection of D&I programs and corporate wellness.

For your business, accessing those benefits starts with a corporate wellness training
program that puts people’s needs first.

Understanding workforce diversity

“Diversity” refers to the rich tapestry of individual differences that make up modern workplaces.

This includes age, gender identity, race, cultural background, physical abilities and mental health needs. It also includes personal and family attributes such as religion, politics, marital status, pregnancy and carer responsibilities.

Recognising and appreciating diversity is essential for creating a truly inclusive workplace.

This is where businesses that are strong in D&I stand out. They demonstrate empathy and ensure individual needs are considered in every decision affecting employees, including corporate wellness programs.

The benefits of tailored corporate wellness programs

Tailored wellness programs are one of the most effective ways to maximise the benefits of diversity at work.

As well as addressing universal concerns such as burnout and financial stress, an inclusive wellness program shows employees that their leaders acknowledge and consider their specific needs and preferences.

That’s good for employees – and for businesses.

Improved employee engagement
When programs address individual needs and preferences, employees are more likely to
participate and derive value from them.

Enhanced productivity
A healthy and well-supported workforce experiences reduced stress and increased energy levels, improving productivity and performance.

More inclusive workplace culture
Tailored programs demonstrate a commitment to inclusivity, fostering a sense of belonging and respect for all employees.

Assessing employee wellness needs
Understanding the unique wellness needs of your employees is the first step in creating an effective program.

By gathering detailed insights, you can design programs that truly address your workforce’s specific challenges and preferences.

Survey staff to understand their unique needs
Run focus groups to confidentially gather data and feedback
Analyse data on employee demographics, health claims, and absenteeism
Consult with wellness program providers to get a sense of current best practices

Confidentiality and trust are paramount in this process. Employees must feel comfortable sharing their needs and concerns, and you must clearly communicate the measures in place to keep their data confidential.

Addressing business needs

Given the strong link between employee well-being and business success, it’s helpful to
establish performance benchmarks before rolling out a wellness program.

We recommend focusing on three key outcomes:

1. Employee engagement, measured through absenteeism, job satisfaction surveys and
financial outcomes
2. Customer satisfaction, which directly correlates to employee satisfaction
3. Collaboration and innovation, evidenced in outcomes like new product or service
developments, project delivery metrics and cross-departmental projects

Taken together, these measurable metrics paint a picture of employee well-being in your organisation.

Designing inclusive wellness programs

Once you have a grasp of your employees’ needs and the business’s challenges, you can
begin designing an inclusive program.

Step 1: Make it holistic
Effective wellness programs address your employees’ physical, mental, and emotional
health. However, the risk here is that “holistic” becomes “catch-all” and you miss out on the benefits of a tailored program.

We know it’s a tricky balance. You want to offer a range of support that targets individual
needs. You want all employees to benefit, but it’s impractical to design a program that
addresses each data point collected in the assessment stage.

This is why we, at ATI-Mirage, offer a variety of specialised, streamlined courses. Our
interactive courses include:

The @Work series: Avoid Burnout, Change Fatigue, Mindfulness, Resilience, and Psychological Safety
Collaborations with Lifeline WA: Mental Health First Aid (MHFA) and Talking About
Sexual Harassment
Skills development: Emotional Intelligence, Self Confidence and Assertiveness, and
the new Emotional Intelligence for Teams course

Each course focuses on building individual toolkits that empower employees. They provide practical skills and knowledge to manage stress, develop resilience and foster a supportive work environment.

Step 2: Make it accessible
We offer flexible training options, including in-house, at our CBD training centre in Perth or in a virtual classroom.

This ensures all employees can access the wellness courses they need at a time that works for them.

In other words, employees tailor their own wellness program. This empowers anyone who participates, creating a truly inclusive program that meets individual needs.

It also allows for confidentiality. In our experience, many employees prefer to keep their
well-being challenges private until they develop the confidence to raise concerns.

Step 3: Measure success
Regular evaluation is key to ensuring your program remains effective.

Revisit the benchmarks you established before implementing your corporate wellness
program.

Has employee engagement improved? Are customers reporting receiving better service? Are departmental silos coming down?

We also recommend collecting employee feedback (confidentially) to support these data points with anecdotes and personal evidence.

Implementing a positive feedback loop, where data and employee surveys lead to wellness program improvements, will ensure your organisation keeps moving forward.

Contact us today to learn more about our wellness training courses and how we can help your people thrive at work.

Unleash Productivity With Microsoft Lists Training

If you’ve come across the newest tool in the Microsoft 365 suite, Microsoft Lists, you can be forgiven for thinking it ‘does what it says on the tin’.

The truth is that behind the unassuming name is a versatile tool that streamlines how
information is organised, tracked, and shared.

Lists is much more than lists. It’s a way to keep your team in sync, track projects, assets and share information in a way that works for your team.

But like any new tool, getting the most out of Lists requires some know-how. That’s where our Microsoft Lists training comes in.

In this guide:

What is Microsoft Lists
Key features
Benefits for your business
Getting ahead with Microsoft Lists training

What is Microsoft Lists?

Microsoft Lists is an application within Microsoft 365 that lets you centralise and manage
information through user-friendly, collaborative lists. Lists can be projects, tasks, events, routines, contacts, inventory – essentially anything that needs to be tracked and talked
about.

If you’ve ever used SharePoint lists, the new Lists app will feel like an evolution of the
functionality you’re familiar with. If you aren’t familiar with SharePoint, then Lists might look like a project management tool at first.

It does have project management functionality. It’s also an inventory tracking tool. It’s also an asset tracker, event planner, calendar, scheduler and interactive database.

Lists is all these things and more because it’s not one thing specifically. It’s intentionally
flexible, which makes it incredibly powerful – and a little daunting.

Here are a few key features that will help you get your head around what Lists is capable of:

Create Lists for almost anything

Microsoft Lists is a supercharged spreadsheet for modern teams. It has the simplicity of an Excel spreadsheet with the capabilities of a SharePoint list, meaning you can manage all kinds of information in a way that works for you.

The app offers ready-made templates for common scenarios such as issue tracking, asset management, project planning and calendars.

However, in our experience, a blank list is the best place to start. Creating a blank list is
more efficient and effective unless your use case and data structure is perfectly aligned to the template.

Don’t worry – our Microsoft Lists training covers creating a new blank list so you can get
started confidently.

Our Microsoft Lists course also teaches you how to import Excel spreadsheets so you can
view and interact with data in a more dynamic and collaborative way.

Customisable information structure
Microsoft Lists supports various column types, including text, number, choice, date and
more. You can also create calculated columns and use advanced formatting to customise how your team sees and interacts with data.

You can view your Lists in various formats, including:

Grid
Cards
Calendar
Gallery
Kanban board

This flexibility means you can visualise your information to suit your particular use case.

You can customise the form elements to ensure good data is coming in and apply conditional formatting so the outputs are clear at a glance.

Integrations and automations
Lists functions in a similar way to SharePoint lists, but the average user doesn’t need
advanced knowledge. This means it integrates seamlessly with SharePoint, Teams and
Planner, another Microsoft 365 app with dedicated project management functionality.

You can also automate workflows and processes with Power Automate. For example, you
might set up automatic notifications, reminders and triggers based on actions within a List.

Collaboration features
Lists is impressively collaborative.

As a native Microsoft 365 app, it works seamlessly in Teams (you can add your List as a
Teams tab). This enables team members to work together in real-time while keeping all
relevant information in one place.

There are also customisable permission levels when sharing Lists. You decide who can view, edit, comment on or change the information to ensure data security.

The benefits of Microsoft Lists for businesses

Reading through the list of features above, you probably have a sense of what Lists can do for your business. Here are some more benefits we see for busy teams:

Increased efficiency and productivity: Streamline workflows, reduce manual data entry and automate time-consuming tasks.
Central source of truth: Because Lists works from SharePoint data, you don’t risk multiple data entries or missing records.
Better data organisation: Structure Lists to suit your specific needs, making
information easy to find and manage.
Seamless collaboration: Work together in real-time, with conversations, assets
and action items and side-by-side in Teams.
Farewell spreadsheets: Lists is intuitive and highly collaborative, with
transparent records for better data organisation and visibility.
Reduced IT costs: Lists has the potential to replace some third-party tools like
inventory management, visitor sign-in software, asset management and project
management, without any additional subscriptions (assuming your business uses
Microsoft 365).

Use cases for Microsoft Lists

These benefits apply to teams of all types, in all industries. Since the first version rolled out to target users in 2020, we’ve been closely tracking the ways it’s used:

Project management
Lightweight Customer Relationship Management (CRM)
Social media management
Inventory management
Employee onboarding
Visitor records
Device asset manager

All these use cases have one thing in common. They rely on clear, accurate, up-to-date
information that’s organised to make managing work more efficient.

Getting started fast with our Microsoft Lists course

Microsoft Lists doesn’t require an IT degree. Still, it is a Microsoft 365 tool. That means
surface-level features are fairly intuitive, but a little training goes a long way to helping you access all the benefits.

Our one-day Microsoft Lists for End Users course gives you a working knowledge of Lists
and a great understanding of best practices.

Here’s a quick look at what’s covered in our Microsoft Lists training

Introduction to Microsoft Lists: Understand what Microsoft Lists is and how it
integrates with other Office 365 services.
Creating Lists: Learn to create lists from templates, Excel files and from scratch.
Managing data: Add, edit and manage data in your lists using List Forms and Grid
View.
Advanced features: Explore advanced columns, formatting options and how to use
Power Apps to customise forms.
Automating workflows: Use Power Automate to create and manage workflows,
improving your processes.

Armed with this knowledge and hands-on expertise, you’ll be able to create effective Lists, collaborate better with colleagues, control projects and assets more effectively and get more work done.

Book your spot in the course today to get organised for tomorrow’s challenges