Creative Problem Solving

Course Times

• 8:30am to 11:30am

Course Content

Introduction

• Welcome
• Objectives
• Identify your creativity strengths

The Problem

• Defining the problem
• Who owns this problem?
• Root cause analysis
• Defining success

Your ‘thinking’ toolkit

• Defining critical, creative and design thinking
• Core questions for innovation
• Effective research-based strategies for problem solving
• Fostering creativity for individuals and teams (including hybrid teams)

Putting it into practice

• Encouraging creative conversation and input
• Making it work for you and your organisation
• Action Planning

• Use a variety of creativity tools to solve current workplace issues
• Facilitate creativity in your team (hybrid or co-located)
• Understand the need to find new ideas and ways of doing things
• Analyse the root cause of problems
• Take practical steps to embed creativity and innovation in your team/organisation.

This course requires no previous training or experience.